The app must be installed to the user's device to work properly. Guide them based on their browser:
๐งญ
Safari (iPhone/iPad)
- Open in Safari (not Chrome or another browser)
- Tap the Invite button in the toolbar
- Scroll and tap "Add to Home Screen"
- Tap "Add" in the top right
- Open the Plex Request app from Home Screen to sign in
๐
Chrome (Android)
- Tap the โฎ three-dot menu in the top right
- Tap "Install app" or "Add to Home screen"
- Tap "Install" or "Add" when prompted
- Open the app from app drawer or home screen to sign in
๐
Samsung Internet
- Tap the โก three-line menu at the bottom
- Tap "Add page to" with โ icon
- Choose "Home screen"
- Tap "Add", then open app from home screen
๐ฆ
Firefox (Android)
- Tap the โฎ three-dot menu in the top right
- Tap "Install" option
- Tap "Add" or "Add automatically"
- Launch Plex Request from app drawer or home screen
๐ก Important: Users must open the app from their home screen (not from the browser tab) to sign in successfully.